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Reservations & Cancellations Policy

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Check in Date : Number of Nights : creditcards
Reservations on arrival at the hotel prior to 0700 hours are held from the previous evening and are billed for, from the previous night itself.
In absence of flight arrival details, reservations will be deemed as guaranteed up to 1800 hours only.
However a credit card guarantee or billing letter will ensure that your reservation is held on a definite basis, up to your actual time on check-in, on the day of reservation.
Guaranteed reservation may be cancelled up to 24 hours prior to arrival, without any retention charges being applicable.
A one night’s retention charge is liable on all No-shows who do not check-in on the day of reservation.
Our Check-in & Check-out time is 1200 noon. Late check-outs may be extended up to 1400 hours, but are available only on request and are subject to availability.
Payment shall be direct either by cash or card. In-case credit is to extended, please do note that all our bills are payable on presentation.
It’s important to mention that terms may vary based on special schemes or peak period, where the payment will be non-refundable.
All the amendments will be done as per hotels policy. We accept amendments only 72 hours prior to check-in.
Unmarried couples are not allowed in the hotel.
We require a proper identity proof which states that they are married.
All the guests should carry their identity proof while check-in.
Our highly motivated team of professionals is committed to provide you and your guests’ most rewarding experience during your stay with us. Looking forward to welcoming you, your families and friends to savour our hospitality during your visit to Mumbai.

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